Training & Support

We offer a wide range of courteous and patient, in-person and remote, web-related and other IT support services for users of Windows, Mac, and Linux computers:

  • Training
  • Tech Support
  • Troubleshooting
  • Installation
  • IT Decision-Making Support
  • IT Strategic Planning
  • Web Marketing Consultation
  • Website Maintenance, etc.


Not Pertaining to Your Website

(See also “About My Website”.)

If you need training or support pertaining to something other than your website—and your home or office is located within our primary service area (see map below), or you can come to our site in North Seattle, then let's start with an in-person appointment, as that's more effective and enjoyable for all involved.

Remote Services

If you have a Windows (XP or later) computer that's working, or you only require a verbal consultation, remote services are also available. Where appropriate, we would connect by phone as well as screen-sharing software. Allow a little extra time for screen-sharing set-up. (Sorry, Mac and Linux users: Easy and reliable screen sharing doesn't work on your platform.)

Pricing

Our rates are lower than similar services provided by Best Buy. Your first one-hour session is free or discounted! (Incall session free; outcall session you pay only the $25 travel charge; remote session you pay only the $10 set-up.)

Afterward, services are billed at $45/hour (plus travel or set-up, if any). Major credit cards are accepted.

Please contact us to book your appointment.

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Serving clients worldwide, including the Washington communities of Seattle, Arlington, Edmonds, Everett, Lake Forest Park,
Lake Stevens, Lynnwood, Marysville, Monroe, Mountlake Terrace, Mukilteo, Shoreline, Smokey Point, and Snohomish, WA.